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What is your shipping Policy?
Shipping is free within the Continental US. Please contact me if you are interested in shipping rates to other locations. I guarantee damage free merchandise and work hard to package the art carefully to ensure safe delivery. In the unlikely event that you receive a damaged item, please contact me within three (3) days at firstname.lastname@example.org or call 501-745-2449 to speak to me or leave a message. Please save all packaging and photograph the damaged artwork and packaging to allow me to quickly file a claim and process your refund or send replacement pieces.
What is your Policy on Returns/Exchanges/Refunds?
I guarantee 100% satisfaction and want you to love your art. You have seven (7) days from the time your package arrives to see the artwork in your setting and decide whether or not it is a fit for you. If it doesn't feel right for you or you aren't satisfied in any way, you may return it for a full refund on the price of the art. Please contact me at email@example.com for help with packaging and shipping your return. I do not cover the cost of return shipping.
Depending on circumstances there may a 15% restocking fee that is applied on any order canceled or exchanged .
Do you do commissioned work? What is commission work?
Nearly all of the lighting I make is made on a commissioned basis.
You may choose the size, colors, and style of chandelier you need to fit your specific location. Contact me to get information on all the options available. Sculptural work can also be commissioned. A deposit of half of the final price is required upon initiation of the work.
Do you teach classes or workshops?
I have taught classes in the past through the Arkansas Craft School and Eureka Springs School for the Arts. If you are interested in a class or individual instruction contact me for details.
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