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Frequently Asked Questions

How can I keep up with your new work?

You can sign up for my email newsletter where I share images of new work, let you know about current and upcoming exhibitions and workshops, and give you a peek into what I'm up to in the studio and in my brain. You can also Like and follow me on Facebook.  I often post images of in-progress and completed work and things that inspire me.

 (to sign up for my newsletter use the pop-up box on this site or write to me on my Contact page)


What is your shipping Policy?

Shipping is free within the Continental US. Please contact me if you are interested in shipping rates to other locations. I guarantee damage free merchandise and work hard to package the art carefully to ensure safe delivery. In the unlikely event that you receive a damaged item, please contact me within three (3) days at sculpture@e-pennebaker.com or call 501-745-2449 to speak to me or leave a message. Please save all packaging and photograph the damaged artwork and packaging to allow me to quickly file a claim and process your refund or send replacement pieces.

What is your Policy on Returns/Exchanges/Refunds?

I guarantee 100% satisfaction and want you to love your art. You have seven (7) days from the time your package arrives to see the artwork in your setting and decide whether or not it is a fit for you. If it doesn't feel right for you or you aren't satisfied in any way, you may return it for a full refund on the price of the art. Please contact me at sculpture@e-pennebaker.com for help with packaging and shipping your return. I do not cover the cost of return shipping.  

Depending on circumstances there may a 15% restocking fee that is applied on any order canceled or exchanged .


Do you do commissioned work? What is commission work?

Nearly all of the lighting I make is made on a commissioned basis. You may choose the size, colors, and style of chandelier you need to fit your specific location. Contact me to get information on all the options available. Sculptural work can also be commissioned. A deposit of half of the final price is required upon initiation of the work.


Do you teach classes or workshops?

I have taught classes in the past through the Arkansas Craft School and Eureka Springs School for the Arts. If you are interested in a class or individual instruction contact me for details.


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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Call or email for request to return.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Glass will last for thousands of years if properly made and cared for.

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